~ Jordan, Salem Oregon
Did a great job with diagnosing and then fixing my car. Very friendly service.
January 22, 2012
9:27 pm
Diagnosed and replaced defective oxygen sensor.
October 26, 2011
We had to cut our trip short due to a ‘check engine’ light. Even though they were busy, Josh was able to find the problem and replace the faulty oxygen sensor in time for us to enjoy the rest of our planned trip. I really appreciate having a local business that I can count on and trust. I highly recommend Harold’s for all of your auto repair needs! I know I’ll be back.
~ John, Salem Oregon
3:05 pm
Wonderful!
October 24, 2011
I’ve been with Harold’s since 1995 and wouldn’t go anywhere else! Their prices and customer service is excellent. I used to check everything with my brother who’s a mechanic & lives in another city if he felt the repair was needed or price was right. After a few times, I don’t even ask him anymore. Harold, Josh & team are just the best and have been straight with me on what has to be fixed now, what can wait, maintenance that’s needed, etc. Honest, local and caring businesses are rare but we have one in Salem. Thanks, guys!
~ Zarie, Salem Oregon
3:06 pm
Excellent! Got an appt right away, work was done quickly & professionally. Really appreciated the whole car inspection.
October 22, 2011
Great service, great staff – two of the most important things to me to build confidence in a business. Josh was really great in explaining the services to be done and what his findings were. I’ll be coming back!!
~ Linda, Salem Oregon
3:05 pm
Excellent job! Josh does a great job managing the techs and the shop. He works well with the customers and is a most well informed mechanic, as well.
October 18, 2011
Please, please please, Harold, get someone to file your daily invoices under the customer’s name, and keep the records in the shop. That would be of great benefit when needing to go back and review what was done to our cars, previously. If you want to really honor your customers, get computerized! Once set up, you would never regret going that route. I love bringing my car to be repaired/serviced at Harold’s. I know I get treated well and get charged a fair price for what is done. Thank you. Nelda Myers
~ Nelda, Salem Oregon
3:26 pm
Excellent
August 1, 2011 Leave a Comment
Josh is always positive and friendly. He takes the time to explain any needed repair and my options. I always receive great customer service at Harolds.
~ Andrea, Salem Oregon
